PLCScribe

Our Story

Built by people who've lived the problem

PLCScribe was born from 25 years of specialized experience placing PLC engineers and automation resources in manufacturing plants. We saw the same pattern everywhere: technical documentation lagged reality, experienced operators held the real knowledge in their heads, and plants struggled every time someone left, a new hire started, or a weekend crew faced an unfamiliar problem. We built the tool our clients always needed.

25+ Years in industrial automation staffing

The Cost of Slow Answers

Most downtime isn't the repair. It's the search for who knows the fix.

Technical manuals describe how equipment was designed. Experienced operators know how it actually runs — the workarounds, the quirks, the "if-it-does-this-do-that." When that knowledge lives only in someone's head, every fault becomes a phone call and a wait.

An unplanned production stop in food processing costs $5,000–$50,000+ per hour. Most of that time isn't spent fixing the problem — it's spent finding the one person who knows how.

See It In Action

From a 30-minute wait to a 10-second answer

A worker hits a fault. Instead of calling around the plant for the one person who's seen it before, they ask the shop-floor chatbot — and get the answer straight from the expert who already explained it.

"How do I reset the Intake Sensor 3 after a jam?"

"Isolate the air supply using the yellow valve behind Panel B, wait 10 seconds, then use the blue lever to manually reset. If the fault light stays on, call maintenance — do not restart automatically."

"What if the yellow valve is stuck?"

"Per Mike's notes from the April session: apply light upward pressure while turning. If it doesn't free in 30 seconds, escalate to maintenance immediately — do not force it."

Every answer is grounded in your own captured expert sessions — not generic AI.

Why It Works

This is an MTTR story, not a chatbot demo

Any operator gets the fix instantly — no waiting for a callback from the one expert who knows

Works any shift, any device, in plain language — no app to install

Grounded in your plant's own captured knowledge, not generic training data

The same chatbot also speeds up onboarding and answers SOP questions on demand

See the Full Shop Chatbot

Process

An interview that already knows where to dig

No complex setup. First manual the same day.

Feed It Your SOPs & Maintenance History

Upload your written procedures and a CSV/Excel export of your maintenance log. PLCScribe studies what the equipment is supposed to do — and what actually keeps breaking.

AI-Guided Interview, Already Focused

The interview targets your real, recurring failures — not generic questions — because the AI studied your breakdown history before your expert said a word.

Supervisor Review

Maker-checker workflow ensures every manual is approved before release.

Deploy & Query

Publish the chatbot and documentation. Operators get the specific fix in seconds, any shift, on any phone.

Template Library

Start with the right questions for every system.

PLCScribe ships with pre-built interview templates for the most common industrial systems — each loaded with targeted topics, then sharpened further by your own SOPs and maintenance history. Click any system to see its starting coverage.

General Equipment

PLC System

SCADA System

HMI Panel

Conveyor System

Pump System

Motor Control Center

Boiler System

Packaging Machine

HVAC System

General Equipment — Interview Topics

6 topics

Critical Knowledge Operating Procedures Common Problems & Troubleshooting Safety Essentials Calibration & Settings Spare Parts & Maintenance

Every template is fully customizable.

Add topics, remove sections, reorder questions, or start from scratch. Templates are a starting point — your team shapes them to match your exact equipment names, process steps, and operational reality. No two plants are the same, and your manuals shouldn't be either.

Try Templates Free

Why PLCScribe Wins

The real competitor isn't software. It's "ask Dave."

Over 70% of SMB plants still rely on binders, shared folders, and the one person who remembers. Here's what that actually costs, and what PLCScribe does differently.

Folders, Binders & Tribal Knowledge

Not searchable

Operators dig through binders or buried shared drives. Critical information is hard to find — or missing entirely.

Lost when people leave

An experienced operator retires and takes 20 years of startup sequences and workarounds with them. No record exists.

Unavailable off-shift

Weekend crew faces a downtime event. The one person who knows is not answering their phone.

Fails audits

Binders fail FDA, FSMA, and SQF audits. No versioning, no timestamps, no approval trail — no compliance.

Impossible to keep current

Process changes. The binder doesn't. Outdated procedures are often worse than no procedures at all.

An unplanned production stop in food processing costs $5,000–$50,000+ per hour. Every gap in documented knowledge is a risk.

Instant AI search

Any operator asks the shop chatbot in plain English and gets the right answer in seconds — from your own approved manuals.

Knowledge preserved before it walks out the door

A voice interview captures everything before a retirement or resignation. Once documented, it stays forever.

24/7 on any device

The AI chatbot never sleeps. Off-shift crews get answers instantly — no calls, no wait, no guessing.

Audit-ready by design

Structured, versioned, maker-checker approved. FSMA, FDA, SQF, and OSHA documentation that actually passes.

Updated in one conversation

Process changed? A voice session + supervisor approval = updated, published manual. Done the same day.

One prevented downtime event pays for years of PLCScribe. At $119/mo, the math is obvious.

The bottom line: PLCScribe is the only tool that captures operator knowledge through voice, requires zero IT integration, and gets you a usable manual the same day — at a price any plant can approve without a board meeting.

Start Free — No Card Needed

See how PLCScribe compares to Dozuki, Poka, Augmentir & PLC code tools

Regulatory Compliance

Documentation your auditors and operators can trust

PLCScribe-generated manuals are structured, versioned, and audit-ready — for the regulations that matter most to your industry.

FSMA 204 (Food & Bev)

Addresses the 24-hour traceability mandate (KDEs) for food and beverage operations with structured, queryable records.

Pharma / GMP

ALCOA++ data integrity principles with secure audit trails and maker-checker approval workflows.

OSHA & Worker Training

Supports electronic recordkeeping and worker training documentation requirements.

View Full Compliance Details

Transparent Pricing

Simple, predictable plans

Start with a 45-day free trial. No credit card required.

Starter

^$119/mo

For smaller operations getting started with knowledge capture.

4 voice interviews / month
Unlimited document storage
AI chatbot deployment
OSHA-ready export
Email support

Start Free Trial

Your operating procedures — one scan away.

Print this QR code and stick it on the machine, the line panel, or anywhere your team needs it. Any operator with a smartphone can scan it, log in, and instantly view, query, or troubleshoot every procedure and operational note PLCScribe has captured — no dedicated PC, no integrated system, no waiting.

No dedicated PC or kiosk — works on any iOS or Android smartphone

No ERP, MES, or integrated system required — just a browser

Instant access to all procedures, troubleshooting guides, and operator notes

Available 24/7 — every shift, every night, every weekend

Print one per machine, one per line, or post wherever your operators need it most

Demo video coming soon — see it scanned on the shop floor

Scan to access your
operating procedures

app.plcscribe.com/login

When the Line Goes Down at 2 AM,
Every Minute Costs You.